Your child's account is where they can track their progress
Logging in for the very first time?
Watch the video below and follow the simple steps.
The first login to the account
Follow this easy 3-step tutorial to successfully complete your first login.
3 steps to follow
Enter your child's username: It’s the 16-digit code, they received from the caisse, starting with 4540. Contact an advisor if they don’t have this number.
Access the account: Click on the "Log in" button in the navigation menu. Use your child's username and the temporary password provided by your caisse to log in.
Set up the profile: Your child will have to choose a personal phrase, image and 3 security questions with answers they can easily remember when prompted while logging on.
To log in after activating the account
Simply enter the password. Then, for added security, the personal phrase and image will be displayed at each login. Your child will need to answer one of the 3 security questions they have chosen.
Checklist
For more information on the login steps, choosing a secure password, and the account information available online, please refer to the checklist.